1. What is X-PRO?

X-PRO is a software telephone. It has many of the features of a traditional business
telephone, including call conferencing, multiple lines, and call transfer.

Instead of making calls over the regular telephone network, calls are made over computer
networks, either through your Internet Service Provider’s connection or through your
local network. This is called Voice over Internet Protocol – VoIP.

Calls made to another Internet telephone, anywhere in the world, are generally free, while
calls made to a regular telephone are generally much cheaper than traditional long
distance calls.

Xten Networks, Inc. does not provide telephone service; only the software to use such
services. See the section below on where to find a service provider.

• If you received X-PRO from your VoIP service provider, it will likely be configured
  automatically.
• If this is not the case, then you will have to get the following information from your provider:
• User Name
• Password
• Authorization User*
• Domain / Realm
• SIP Proxy address and port
• Outbound SIP Proxy address and port*
• You will need this information to configure X-PRO as described in Section 8 later on in
  this guide.
   

• Exit any software applications that use sound such as CD and media players.
• Run the setup executable file. This will typically be the X-PRO_Install.exe file
  (or something similar). Note: If you have a version of an Xten softphone already
  running you will be asked to shut it down.
• Follow the prompts offered by the install wizard. Note: You must accept the
  license agreement to install X-PRO.
• Select Launch X-PRO at the final step of the wizard to start using the softphone.
• Click Finish to complete the installation.

• The download file is an internet-enabled disk image; therefore most browsers
  should mount it automatically. However, if this is not the case, locate the .dmg
  file after download and double-click on it.
• Read the license agreement and click "Agree" to proceed. Note that you must
  agree to the terms of the license agreement to install X-PRO for Macintosh.
• sSimply drag the application icon (shown in Figure 1) to the folder in which you
  wish to install. This will normally be your Applications folder. If you do not
  have permission to install to the Applications folder you will most likely want to
  install to your home folder instead.

• Click the Start button.
• Select Programs.
• Select the folder labeled X-PRO. (or whatever you choose as the Start Menu
  Folder during the installation)
• Select X-PRO. (or the appropriate application name if you have a co-branded

• Open the folder where you installed X-PRO, usually in Drive/Applications.
• Double-click the application icon.

• External speakers and microphone (requires a full-duplex sound adapter)
• Dual-jack multimedia headset (requires a full-duplex sound adapter)
• Built in microphone and speakers (requires a full-duplex sound adapter)
• USB multimedia headset
• USB phone

When X-PRO runs for the first time, it will open the Audio Tuning Wizard as shown below in Figure 2. It is strongly advised that you complete the wizard to make sure that your audio devices are working properly and are set at the right level.

Click Next to begin the wizard and follow the steps to complete your audio device calibration. If you cannot complete the wizard successfully, check to make sure that your devices are plugged in and are working properly for other applications that employ audio.

After you have finished entering all of the necessary settings, close the menu, and X-PRO will register with your VoIP provider. When you have successfully registered with your provider, you will see “Logged in – Enter Phone Number” as the Call Status Message

• Open X-PRO.
• Allow it to detect your network environment, and login with your VoIP provider.
  This will take a few seconds – check the Call Status for “Logged in – Enter
  Phone Number” which indicates that you are ready to make a call.
• Enter the phone number, or SIP address using your keyboard, or with your mouse
  using the numeric keypad on X-PRO.
• Click the green Dial button.

• You can place the call on hold by clicking the line button of the call that you are
  on.
• You can start a call on another line by pressing an inactive line button. This will
  place the other lines on hold.
• You can redial a number by clicking on the last number dialed shown in the call

• Call Conferencing
• Call Transfer
• Do Not Disturb
• Auto-Answer
• Auto-Conference

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